About Value Connect Solutions

Your strategic partner for Insurance Appointment Setting and Technical Outsourcing.

Our Mission

To empower US businesses by providing high-quality, scalable operational support. We strive to be the invisible engine behind your sales success.

Our Vision

To become the most trusted global partner for integrated BPO solutions, recognized for our commitment to excellence, data security, and compliance.

Risk Management & Compliance

We adhere to strict US regulations to protect your brand liability.

100% TCPA Compliant

We operate a strictly manual-intervention environment. We do not use automatic dialers that violate the Telephone Consumer Protection Act.

  • Federal Calling Hour Restrictions
  • State-Specific Holiday Rules

Enterprise Data Security

Your lead data is processed in a secure Clean Room environment. We utilize end-to-end encryption to prevent unauthorized access.

  • HIPAA-Ready Infrastructure
  • Encrypted VPN Connections

Executive Leadership

The strategists guiding our vision.

Sohail - Director of operations at Value Connect Solutions

Sohail

Director of operations

Sohail is the visionary leader driving our company's growth, innovation, and long-term strategy. Sohail started VCS with a single goal: to make enterprise-grade outsourcing accessible to businesses of all sizes.

Movie Mann - Account And Training Manager at Value Connect Solutions

Movie Mann

Account And Training Manager

Movie is a skilled telecalling trainer with a strong focus on communication strategies and team development, helping trainees excel in client interactions and sales outreach.

The Execution Team

Listen to our agents handle real objections.

Alisha - Telecaller

Alisha

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Anna - Telecaller

Anna

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David - Telecaller

David

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Emily - Telecaller

Emily

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James - Telecaller

James

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Katelyn - Telecaller

Katelyn

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Kim - Telecaller

Kim

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Lorrany - Telecaller

Lorrany

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Misha - Telecaller

Misha

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Anna - Telecaller

Anna

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Niki - Telecaller

Niki

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Rima - Telecaller

Rima

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Global Workforce • Serving Clients Worldwide

Our Global Telecalling Team

Where Our Telecallers Are Based

Shillong flag
Shillong
Brazil flag
Brazil
Costa Rica flag
Costa Rica
Philippines flag
Philippines
Africa flag
Africa

Our team serves clients worldwide from these strategic locations

Professional Representation

Value Connect Solutions doesn't just make calls — it creates connections. Our qualified and trained telecallers represent your business professionally, clearly, and culturally appropriate when calling your prospects.

  • Industry-specialized agents
  • Cultural training programs
  • 24/7 coverage capability

Optimal Calling Times

Call prospects at their most productive times, no matter their timezone.

Cultural Sensitivity

Customize communication according to client's cultural differences and local preferences.

International Reach

Seamless telecalling support for businesses targeting international markets.

Global Operations Hub

We combine the cost advantages of an offshore hub with the reliability of a US-based team. While our physical infrastructure is in Mumbai's financial district, our operational clock is set to EST/PST.

Operational HQ

Value Connect Solutions
Andheri East, Mumbai - 400069

Direct Line (24/7)

+1 6614603931

Frequently Asked Questions

Everything you need to know about partnering with us.

VCS is Your Partner for Growth

At VCS, we combine highly-trained telecallers with an extensive process and global perspective to create a telecalling experience that is personal, human, and scalable.

Our clients don't receive a call — they receive a partner in their success.

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